CUSTOMER STORY
Starnet Security:finding out first.
How a California guard company moved from hearing about problems from its client to seeing them first — with every shift on the record.
- COMPANY
- Starnet Security Inc.
- ACTIVE SITES
- 7
- ACTIVE GUARDS
- 22
- LIVE SINCE
- July 2026
BEFORE
The worst way to learn a post is empty is from your client.
Before NetraOps, that phone call was Starnet’s early warning system — whichever app a site was on.
WHAT CHANGED
- Guards clock in on post — GPS check and selfie, on their own phones.
- Late or off post, the supervisor gets an alert.
- Every shift is logged: check-ins, activity reports, incidents, hours.
- The client gets reports by email and its own portal, without asking.
THE RECORD SO FAR
Jul 17 – Oct 5, 2026 · pulled from NetraOps
- 221shifts on the record
- 2,392GPS photo check-ins by guards on post
- 1,716activity & incident reports filed
- 62late or no-show alerts sent to the supervisor
Before NetraOps, I found out about a problem when the client called. Now I know a guard is late or off post before they do, every shift is on the record, and my client gets their reports without asking me. It runs on the phones my guards already carry.